What should I do if I feel discriminated against in the NHS?
South Asian Health — NHS Navigation — Your Rights1 June 2026
If you feel discriminated against while receiving NHS care, it's important to take action. First, try to address the issue directly with the staff involved. If that doesn’t resolve the issue, you should report the discrimination to the NHS trust's complaints department. Document your experience in detail, including dates, times, and the names of those involved. You can also contact organizations that specialize in discrimination cases, such as the Equality Advisory Support Service (EASS). They can guide you on how to proceed with your complaint and provide support. Remember, you have the right to receive care without discrimination based on race, gender, or any other protected characteristic.